I returned the phone using the return package on June 8, 2022, with Tracking number and decided the check tracking number on royal mail website on June 9, 2022, which indicated that it has been delivered to Vodafone and signed for on the June 9, 2022. I decided to return this item and contacted customer service they sent me a return envelope with a Tracking number. Take careĭear Sir/ Madam, I upgraded my plan and received a new phone Xiaomi 12 Pro, but after two hours of use, my new Xiaomi 12 Pro phone began to overheat. It is only fair that you get what you pay for and not to pay extra and charged by hidden charges. ![]() What a joke, *April fools you fool I want your money and I dont care if you get what you paid for (£80+pcm) for a "Ethernet" on your phone and not 5G like we promised* In short summary, 3, EE, GIFFGAFF, SHELL, TESCO, CORNER SHOPS, CHIP SHOPS, CO OP has a better support and better network for you. The connect is lost every seconds not to mentioned that it's something with the simcard, "oh really?" Hmm let me take the old sim out and put in the new one. They told me to "restart the phone" when the connection is lost and that will "hopefully" fixed it - ofcourse. I reported the issues about my network isn't what we agreed on in the store and not a single person knows how to resolve the issues only for me to waste more money for more trash net. I was trying out so many other providers even ones that don't really count as a providers like Shells and tesco's free sim-card, and by far since the past 20+ years Vodafone has fallen from one of the best and most recommended to the absolute trash junk you'd leave for dead even flies would not connect their energy to go near it. The absolute worse network provider in the UK. So much so that you WILL NOT be able to connect to your network anywhere - even when you're inside of you own home. The reason why my title said so it is simply because this network is sucks. Please *DO NOT* come to this provider for network I am really looking forward to changing internet providers. I really do not understand where we are going with this online support via chat, it only enhances my frustrations. Nowadays, with hybrid working, it is key to have a reliable network and good customer service. ![]() My advice is to stay away from Vodafone broadband as customer service provided is poor to non-existent. I am fed up of the poor customer service and bills going up once contract expires. Today a technician was supposed to come to my place to fix the issue but nobody turned up. I received a phone call after several days confirming that there were issues with my line but needed to be inspected by a technician. I complaint you Vodafone and had to spend hours on the chat until someone actually looked into my issue. The issue got worse to the point I had to go to the office to carry on working as it was impossible to work from home. Last week I started having connection problems with signal dropping off intermittently. I hope this helps, let us knwo how you get on.I’ve been a Vodafone BROADBAND client for about 2yrs and thought it was a good company as I never experienced any issues. Run the Vodafone Mobile Connect/Vodafone Mobile Broadband connection manager to conenct using your K3565 v2 Tap or click ont he pop up box mentioned aboveįollow the on screen prompts to install Vodafone Mobile Connect/Vodafone Mobile Broadband To install the on device version on WIndows 8:Ī pop up box should appear saying soemthing like "CD Drive (F:) VMC LIte - Tap to choose what happens with this disk If you are uisng Windows 8 RT then a mobile WiFi device or a K5006 would be your options. THis prevents thge device drivers from getting installled. ![]() ![]() If you're running Windows 8 RT then, due to restrictions Microsoft placed on Windows 8 RT, you can't sideways install software. You need to use the installer that's on the K3565 v2 as the only publicly available Vodafone software doesn' t support that device due to it's age.
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